Summary

A point of sale system or point of sale is where your customer pays for crops or services in your store. Simply put, every time a client makes a purchase, they are conducting a point-of-sale business.

The latest point of sale software goes outside credit card dispensation to help retailers and restaurants integrate mobile point of sale capabilities, contactless payment options, eCommerce integration capabilities, and more.

At Software Advice, our consultants help small business software buyers find the right retail POS software every day.

Software Components Of A Point Of Sale System

Every POS system contains software and hardware mechanisms that make your everyday business more accessible and faster. Therefore, it’s essential to understand what POS software options are available and what each offers.

For example, a small thrift store owner with a cash register might be a good candidate for a local POS system. The retailer purchases, installs and crowds the software on its computer system and updates it as needed.

Hardware Mechanisms Of A Point Of Sale System

These are the usual physical components you need to get your point of sale up and running.

Monitor/Tablet: Displays the product database and enables other features such as employee registration and sales report viewing. Tablets, especially iPads, are a popular replacement for bulkier monitors.

Barcode Scanner: Automate the checkout process. Barcode scanning extracts product information and adds it to the checkout total. It scanners can also be integrated with inventory management systems to adjust inventory levels automatically.

Credit Card Reader: Since introducing the EMV payment standard in 2015, secure, EMV-compliant credit card readers have been a must. Non-compliant retailers face potentially huge losses due to fraud liability.

Receipt Printer: Email and SMS receipts are becoming increasingly popular, but paper receipts remain essential to give customers a quick overview of their purchase or return.

Cash Drawer: It may be gone in the next few years, but cash is still king. Pending then, you need a safe place to store cash for transactions. Another benefit of cash is that there are no credit card fees.

Key Features Of A POS System

Many tasks in a retail store can be too tedious and resource consuming. With the right POS system, retailers have the opportunity to streamline critical day-to-day business processes as competition increases.

“Today’s point-of-sale systems offer more than flexibility in handling day-to-day transactions,” says Grullon. “They improve a retailer’s chances of success by providing them with tools to streamline business processes.”

Ideally, Your POS System Should Be Able To:

  • Generate detailed sales reports (based on product, time, employees, the total cost of goods sold, total sale amount, net profit, profit percentage, gross margin)
  • Provide quick snapshots and charts of your store’s sales performance

Inventory Management – ​​One of the essential functions of a POS system, inventory management keeps track of all products, so you know when it is time to order specific products or not.

Your POS System Should Allow You To:

  • Digitally scan and count products
  • Manage your stock by creating product combinations (size, colour)
  • Identify components with a unique serial number
  • Track inventory levels across multiple locations
  • Enable seamless ordering, e.g. B. Automatically set up new custom orders from top sellers
  • Consolidate purchases and charges into a single order

Customer Management – ​​Building strong relationships with your customers leads to customer loyalty. Therefore, a point of sale must have a customer relationship management (CRM) to track all customer data.

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